I'm a physics graduate who ended up in logistics, and I've spent the last six years learning how a large company actually works from the inside. What I keep coming back to is incentives: how they shape behaviour, distribute responsibility, and quietly determine outcomes. I read history and philosophy as operating manuals, and I hold a few convictions firmly: that good systems reduce suffering, that discipline is a form of self-respect, and that most problems become more tractable once they're named precisely. The first is why I went vegan: for animals, whose suffering the food system is arranged not to show, and for the climate.
At DHL Canada, I've seen the company from four sides: the delivery route, the server room, across the desk from clients, and now the design table. Today I'm automating our spot-quote desk with a Power Automate workflow in which an LLM reads the customer's email and the system handles the rest. Automation, it turns out, is a good way to find out which parts of a process were real.
I'm drawn to things that compound: long runs, long books, long relationships. I've run two ultramarathons, and since 2023 I've co-hosted a radio show on CiTR with Arman, interviewing the people who run Vancouver and the people trying to change it. I also build small tools to stay honest about how technology works. What I'm reading, writing, and talking about on air sits further down the page. It's a truer record of what I'm thinking about than any summary here.
This site is a notebook, not a monument.
I joined DHL from the ground up and moved deliberately through operations, infrastructure, commercial, and now sales-operations roles. Each step added a new layer of perspective on how large systems work when theory meets pressure.
I now lead the end-to-end automation of DHL Canada's spot-quote desk, replacing a manual quoting process with an autonomous workflow. The role is half sales operations, half systems design, and sits closer to how the business runs than any single function does.
The work begins with stakeholder discovery: mapping the full quote lifecycle to define automation scope, controls, and success criteria. From there I designed a seven-stage solution architecture in Microsoft Power Automate. It spans email intake, LLM-driven extraction of quote parameters from unstructured customer email, validation, quote generation, e-signature integration, and SharePoint / Dataverse logging.
I worked in commercial sales, managing a portfolio of recurring-revenue customers shipping internationally on an ongoing basis. The focus was on long-term relationships, solution design, and sustainable growth rather than transactional wins.
My background in operations and infrastructure informed how I sold: with an eye toward feasibility, system impact, and trust over time. I managed 120 accounts and $1.6M in recurring revenue, and had the highest new customer acquisition and revenue growth on the team in both 2024 and 2025.
From operations, I moved into IT infrastructure, becoming the primary point of responsibility for systems supporting DHL facilities across Western Canada. 10 facilities, ~400 end users. The work focused on uptime, networks, end-user support, and incident response in environments where failure immediately affected customers and staff.
I worked closely with Operations teams, translating technical constraints into practical solutions and learning how organisational systems behave under stress.
I started in operations, moving shipments and working directly inside time-critical logistics during COVID peak. This was the business in its most physical form: routes, deadlines, handoffs, and no room for abstraction. Every delay had a face. Every success was quiet and procedural. Route plans I developed were later adopted by the training team as reference material for new hires.
This role permanently shaped how I think about service, accountability, and respect for execution.
I work on things that sharpen how I think. Some ship. Most teach.
I build automation at two scales. At work, that means workflow architecture in Microsoft Power Automate. Outside work, I write small tools that strip friction out of things I do every day, in Node, SQL, Rust, or whatever the problem calls for. Both teach the same lesson: most processes are messier than they look, and the real work is deciding what to leave out.
A side project exploring what happens when you apply technology seriously to freight. Logistics is a systems problem, and most of the interesting work is still undone.
logisteer.ca →I write to clarify what I think. Publication is secondary.
Most pieces sit somewhere between notes, essays, and field observations. They tend to return to the same themes: systems under pressure, discipline as self-respect, endurance, logistics, technology, and how incentives quietly shape behaviour.
Some entries are polished. Many are not. All are attempts at precision.
Early Work • 2015–2019
These excerpts were written during my physics degree, with coursework spanning philosophy, economics, and English. The vocabulary was academic. The concerns were consistent: autonomy, legitimacy, institutional design, and the limits of certainty.
McCandless, like many of us, saw that the society he lived in was sick. It was sick with materialism and the unending desire to accumulate wealth. He sought to distance himself from that which he perceived to be corrupt. The journey he embarked upon was not one of escapism but one of self-authorship.
Early fascination with autonomy, materialism, and self-direction.
Until we find another 'isolated' system where life has begun from merely the chemical constituents that it is composed of and the materials indispensable to it, it is extremely difficult and dangerous to draw conclusions on the existence of extraterrestrial life based solely on probabilities and numbers. Whether we induce life in a laboratory or discover it on another extraterrestrial object, this is essential to our acceptance of the existence of extraterrestrial life. If we do not, we will be drawing conclusions based on projections, rather than observation. As Carl Sagan said "it would be astonishing to me if there weren't extraterrestrial intelligence, but of course there is as yet no compelling evidence for it."
A turn toward epistemic restraint and methodological caution.
His argument that society has no standing to curtail the rights of the individual does not consider the different dangers arising from different unrestricted actions. Consider a crowded marketplace: is it appropriate to yell that there is a snake or there is a fire if there is none? If the intent is merely to joke, then the actor did not intend to harm anyone, though his actions can be reasonably shown to have incited a panic and possibly a stampede. Even if the intent is innocent, the outcome can be catastrophic. We must not only consider if an individual's actions are likely to directly harm others, but whether they are as likely to cause indirect harm.
An early interest in edge cases, thresholds, and unintended consequences.
A dangerous cycle of offend and reoffend is perpetuated by the imposition of collateral consequences that extend beyond the sentence handed down by the court. This harms the offender, their family, and society at large.
Their very existence and imposition outside of the formal process of reprimand damages their legitimacy. Punishment must be proportionate to the crime committed and must be imposed through a transparent and recognised process.
Concern with proportionality, hidden punishment, and structural feedback loops.
The imposition of law does not guarantee equality if the institutions applying that law are shaped by unequal structures.
An early articulation of institutional scepticism.
Ongoing
More is coming.
A small record of what's been holding my attention.
Since 2023 I've co-hosted The Arman and Akhil Show on CiTR 101.9 FM, UBC's campus radio station. We interview activists, politicians and policy experts from Vancouver and the Lower Mainland, and try to get past the news cycle to what moves people.
Listen on Spreaker · CiTR · Apple Podcasts · Spotify
